Shipping policy

Shipping Policy

Last updated: 9 September 2026

Thank you for shopping with Coke Shop. We are committed to processing and delivering your order as efficiently and securely as possible.

Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high demand, promotional events, or holidays, processing times may occasionally be longer.

Estimated Delivery Time

Once your order has been processed and dispatched, estimated delivery times will depend on the destination and shipping service available for your order.

Most orders are expected to arrive within approximately 5–10 business days after dispatch.

Delivery times are estimates rather than guaranteed dates. Delays may occasionally occur due to circumstances outside our reasonable control, including carrier disruptions, weather conditions, customs procedures, public holidays, or unusually high shipping volumes.

Order Tracking

When tracking is available, customers will receive tracking information after their order has been dispatched.

Please allow some time after receiving your tracking number for the carrier's system to display the latest shipping information.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your:

  • Full name
  • Street address and house/apartment number
  • City
  • State
  • ZIP or postal code
  • Country
  • Contact information

If you notice an error after placing your order, contact us immediately at support@trycokeshop.com.

We cannot guarantee that an address can be changed once an order has entered processing or has already been dispatched.

Incorrect or Incomplete Addresses

Coke Shop is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

If a parcel is returned to us because of an incorrect address or failed delivery, please contact our customer support team so we can review the available options.

Additional shipping charges may apply when a parcel needs to be shipped again due to an incorrect address provided at checkout.

Delayed Orders

Occasional carrier delays can occur after an order has been dispatched.

If your order has not arrived within the expected delivery period, please contact us at support@best-offershop.com with your order number.

Our team will review the available tracking information and assist you with the next steps.

Lost Packages

If tracking information indicates that a shipment may have been lost in transit, please contact us.

We will review the shipment information and, where appropriate, work with the shipping carrier to investigate the issue and determine the available resolution.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible at support@best-offershop.com.

Include your order number and clear photographs of the product and packaging so our team can evaluate the issue.

Eligible damaged orders may qualify for a replacement or refund in accordance with our Return and Refund Policy.

International Shipping

Where international shipping is offered, customers may be responsible for applicable customs duties, import taxes, or other charges imposed by their country.

Such charges are determined by local authorities and are generally outside our control unless otherwise stated during checkout.

Customs processing may also affect estimated delivery times.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We will attempt to accommodate cancellation requests before the order is processed or dispatched. However, we cannot guarantee cancellation once fulfillment has begun.

Orders that have already been shipped may need to follow our applicable return procedure.

Contact Us

If you have questions regarding shipping, delivery, or tracking, please contact:

Coke Shop
Email: support@best-offershop.com